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Kudos Casino Terms & Conditions

These Terms & Conditions explain the rules that apply to your use of the Kudos Casino website, player account, games, promotions, payment functions and related services. Please read them carefully before registering or playing. By accessing the website, creating an account or using a service, you acknowledge that you have read, understood and agreed to these terms.

Kudos Casino holds licences issued in Curacao and Cyprus, covering its online gaming operations.

1. General terms and acceptance

These Terms & Conditions form an agreement between you and the operator of Kudos Casino. They apply to your access to and use of the website, your player account, games, promotions, payment functions and other services that may be offered from time to time. Additional rules may apply to particular games, promotions or services. Where additional rules apply, they will be made available with the relevant product or offer and will form part of these terms.

You must read these terms, any applicable game rules and any promotion-specific conditions before using the relevant service. If you do not agree with any part of them, you must not access the website, open an account or play. We may update these terms when reasonably necessary, including to reflect changes to services, technology, legal requirements or business arrangements. The current version published on the website will apply from the date stated or, where no date is stated, from publication.

You are responsible for checking the website regularly for updates. Continued use of the website after changes are published indicates acceptance of the updated terms. If a provision is found to be invalid or unenforceable, the remaining provisions will continue to operate to the extent permitted by law.

Eligibility and lawful use

  • You must be legally entitled to use online gambling services in the place where you are located.
  • You must meet the applicable minimum age requirement. You must not register or play if you are under the legal gambling age.
  • You must provide information that is accurate, complete and current when creating or maintaining an account.
  • You must use the website only for personal entertainment and not for commercial, unlawful or fraudulent purposes.
  • You must comply with all laws and regulations that apply to you, including requirements concerning online gambling, payments, taxation and account use.

Access may not be available in every location. You must not attempt to bypass geographic, technical or security controls, or use the website where access is prohibited. We may refuse access, restrict services or close an account where we reasonably consider that use may breach these terms, applicable law or responsible gambling requirements.

2. Accounts, verification and security

You may generally use the services only after creating a player account. You may have only one account unless we expressly agree otherwise. Accounts are personal and must not be sold, transferred, shared or used by another person. You must not create an account on behalf of someone else or allow another person to access your account.

We may ask you to confirm your identity, age, location, source of funds or other information before allowing deposits, withdrawals or continued use of the services. Verification may involve documents or other checks. You must provide information and documents that are genuine, readable and current. We may suspend account functions while checks are being completed and may retain information where required for legal, regulatory, fraud prevention or responsible gambling purposes.

You are responsible for keeping your login details confidential and for activity carried out through your account, except where unauthorised use results from our failure to take reasonable care. Notify us promptly through the available website process if you believe your account has been compromised, your details are incorrect or a transaction is not recognised. You should use a strong password, avoid reusing it elsewhere and log out after using a shared device.

We may suspend or close an account if information is inaccurate, verification cannot be completed, there is suspected fraud or misuse, multiple accounts are identified, payment activity appears irregular, the account is used by another person, or continued access could create legal, security or responsible gambling concerns. Where permitted by law, we may cancel transactions or withhold funds connected with unlawful or fraudulent conduct. Any decision will be handled in accordance with applicable requirements.

Your account balance

Your account balance is not a bank account and does not ordinarily earn interest. You must not use the account to hold funds for another person or as a payment facility. Deposits should be made only using a payment method in your name or one you are authorised to use. We may decline, reverse or investigate a transaction where ownership, authorisation or compliance requirements cannot be established.

3. Deposits, withdrawals and gaming

Available payment methods, minimum or maximum transaction amounts and processing requirements may vary. Before making a transaction, review the information shown in your account or at the relevant payment stage. A deposit is credited only when it has been received and accepted by the payment provider and our systems. Your bank, card issuer or payment provider may apply separate fees, restrictions or exchange rates.

You may request a withdrawal in accordance with the available account process. We may complete identity, payment, anti-fraud and responsible gambling checks before processing a withdrawal. Withdrawals may normally be returned to an eligible payment method associated with your account, subject to operational and legal requirements. We do not guarantee a particular processing period unless one is expressly stated in the applicable information.

You are responsible for checking that transaction details are correct before confirming them. If you believe a deposit, withdrawal or account balance is incorrect, notify us as soon as possible with enough information to allow the matter to be reviewed. We may correct clear administrative or system errors and may cancel or adjust affected transactions where permitted by law.

Games and results

Games are provided for entertainment and involve risk. You should never stake more than you can afford to lose. Game rules, stake options, return information and any relevant features will be displayed with the game where applicable. A game outcome determined by the relevant gaming system will be treated as final, except where there is an obvious error, technical failure, suspected manipulation or another circumstance requiring review.

If a game, transaction or account display is affected by a technical fault, communications failure, incorrect price, software error or other malfunction, we may pause the service, void affected play or correct the error. We will take reasonable steps to identify and address material issues. You must not exploit a known error or use automated tools, bots, scripts, scraping systems or other methods designed to interfere with normal website operation.

Promotions and bonuses

Promotions, bonuses, rewards and promotional campaigns may be subject to separate eligibility rules, expiry dates, wagering requirements, game restrictions, transaction conditions and other terms. Read those terms before opting in or using an offer. Unless stated otherwise, an offer is available only once per eligible person, household, device, payment method or other permitted basis. We may withdraw, change or refuse an offer where the applicable conditions are not met or where misuse is suspected.